Q: What types of events do you cater for?
A: We cater for a wide range of events, including weddings, corporate events, family gatherings, birthday parties, anniversaries, and more.
Q: How far in advance should I book my event?
A: MWe recommend booking as early as possible to ensure availability. For large events, we suggest booking at least 1-2 months in advance.
Q: What areas do you serve?
A: We serve Canberra and the surrounding regions. If you are outside this area, please contact us to discuss your needs.
Q: What types of cuisine do you offer?
A: We specialize in authentic Indian cuisine, including Punjabi, Gujarati, South Indian, Maharashtrian, Rajasthani, Pakistani, and Nepali dishes. We also offer Jain, Swaminarayan, vegetarian, vegan, halal, gluten-free, and nut-free options.
Q: Can I customize my menu?
A: Yes, we offer customized menus tailored to your preferences and dietary requirements. Our chefs will work with you to create a perfect menu for your event.
Q: Do you offer tasting sessions?
A: Yes, we offer tasting sessions for larger events such as weddings. Please contact us to schedule a tasting appointment.
Q: How is the food served at events?
A: We offer various catering styles, including pickup, delivery, setup, and live catering (semi and full). Our team will work with you to determine the best service style for your event.
Q: Do you cater to dietary restrictions?
A: Absolutely. We cater to all dietary preferences and requirements, including vegetarian, vegan, Jain, Swaminarayan, halal, gluten-free, and nut-free options.
Q: How do you handle food allergies?
A: We take food allergies very seriously. Please inform us of any allergies at the time of booking, and we will ensure that all necessary precautions are taken
Q: How do I book your catering services?
A: You can book our services by emailing hi@indiacatering.com.au or visiting our website at www.indiacatering.com.au.
Q: What is your payment policy?
A: A 50% deposit is required at the time of booking to secure our services. The remaining balance is due before or on the day of the event
Q: What forms of payment do you accept?
A: We accept cash, credit/debit cards, and bank transfers. Please contact us for more details on payment options.
Q: What is your cancellation policy?
A: Our cancellation policy is “Cancellations made 14 days prior to the event: Full refund of the deposit”, “Cancellations made 7-13 days prior to the event: 50% refund of the deposit”, “Cancellations made less than 7 days prior to the event: No refund”
Q: What time will you arrive on the day of the event?
A: Our team will arrive 1-2 hours before the event start time to set up and ensure everything is ready. For live catering, we will arrive earlier to set up cooking stations.
Q: Do you provide serving staff?
A: Yes, we provide professional serving staff for events. Please let us know your requirements, and we will arrange the necessary staff.
Q: Do you handle cleanup after the event?
A: Yes, our team will handle the cleanup after the event, ensuring the venue is left clean and tidy.